Nigelus wrote:One CC'er mentioned that you should be honest about your real reasons for implementing this new rating system... I think that would assuage most of the negative commentary about your new rating system, if you just told us the "real issues." We'll understand.
I think we have been pretty clear about the reasons, even during our consultation phase (which perhaps can be done better in the future!).
From the first post:
After a lot of brainstorming and community consultation, we've developed a ratings system that takes the best of feedback (i.e. it encourages good behaviour and discourages bad behaviour) and avoids the problems with feedback (i.e. it required full-time staff to settle disputes between pissed off members - which was often a mission impossible). It's called ratings and is fully explained in the Ratings section of the Instructions.
To continue with the current feedback system, Lackattack would have to hire more and more dedicated staff to work endless on the feedback complaints. And really, this would be fine, if such a thing was possible...but unfortunately it isn't. We hope to free up some time for the dedicated staff to work on more pressing issues.
And we are always open to suggestions and feedback. If you've been here for CC's history...you'll know that if something goes horribly bad (check out our first feedback system, Grievances in the announcements below) we look to fix and change it.
We are definitely here to assist and serve the fine users of CC...we all wouldn't be working if we didn't care. If I didn't care, I'd never show up to CC forums and just a play a few games...but I do care.
The best thing we can do is look at how we can craft a feedback system that has the best of both worlds (I.E. from a user perspective and from a staff perspective). I know if we all work together, we can find a wonderfully pleasing middle ground. I know it.
In contrast, everyone loves the new medals... So, kudos for that...! We all know you're doing the best you can do under certain circumstances, so I'll stop griping now... And, get back to playing...! At least for awhile...!

I thought I'd leave this post with a positive note, so I'm glad you enjoy the medals! A few upgrades and improvements to Medals will come in the future, along with more attainable medals. I look forward to then! (I often remind Lackattack not to eat, sleep, go outside, so he can work on updates.

--Andy