lord voldemort wrote:it his full time job
he doesnt do much else
well thats what i thought anyway
Well then, I feel even stronger about what I said.
To compare it to what I do:
If there was some major screw up at my restaurant and shortly afterwards another very similar one. If I had a dining room full of people who were waiting for their food for the second time in a rather short period of time, I wouldn't exactly expect a standing ovation when I finally got them their food.
I would certainly be happy to hear any encouragement and be certainly grateful to hear that people appreciated how hard I may have worked to finally deliver the product that I was charging them for. However, my main thoughts would be that of embarrassment and obligation to see to it that I would not put my customers through this sort of thing again (at least any time remotely soon).
After all, their only obligation is to pay me for services rendered. To patiently stick with me while I figure out how to serve them is entirely optional and should be, again, something I am grateful for not expecting.
That's all. I enjoy the site and, unlike some of those who are bitching in the forums and saying they're out of here, am prepared to ride it out. That said, as somebody who serves the public, I am entirely aware of the rights of the consumer and am not afraid to exercise them when I am, in fact, the consumer.
I have faith that lack will do what he needs to do...
)
