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HELP !!!!

Posted: Tue May 05, 2009 7:56 am
by honestjohn
Does anyone have any ideas for this one ----

When I open 'my games', it doesn't show the small pictures of the game map then when I open the game itself, all I can see is the numbers for the armies on the map but the territories are not there.

This is the same in the area for 'Starting a Game'.. The areas that usually show the small pictures of the maps are blank..

I've tried rebooting the computer but that doesn't seem to make any difference..

Any ideas ????

Re: HELP !!!!

Posted: Tue May 05, 2009 7:58 am
by Izelway
I'd love to say that I can help, but I've also got the same problem. Unfortunately, I could see a portion of the map and had started my turn in one game... reloaded the page and found myself out of luck. I'm assuming a server glitch. It'll be interesting playing this turn. :-s

Re: HELP !!!!

Posted: Tue May 05, 2009 8:02 am
by jiminski
there is a way to fix this... i assume the site is holding off on telling you in an official Announcement for some reason, so i will hold off too in case it is not correct.

Re: HELP !!!!

Posted: Tue May 05, 2009 8:04 am
by chipv
honestjohn wrote:Does anyone have any ideas for this one ----

When I open 'my games', it doesn't show the small pictures of the game map then when I open the game itself, all I can see is the numbers for the armies on the map but the territories are not there.

This is the same in the area for 'Starting a Game'.. The areas that usually show the small pictures of the maps are blank..

I've tried rebooting the computer but that doesn't seem to make any difference..

Any ideas ????


Press CTRL + F5 - please let us know if this helps.

Re: HELP !!!!

Posted: Tue May 05, 2009 8:06 am
by Izelway
chipv wrote:Press CTRL + F5 - please let us know if this helps.


Well how 'bout that. My inner geek has been put to shame. :roll: I gave up after a simple F5. What does adding the "CTRL" part to the front of the F5 do?

Thanks for your help.

Re: HELP !!!!

Posted: Tue May 05, 2009 8:14 am
by chipv
Izelway wrote:
chipv wrote:Press CTRL + F5 - please let us know if this helps.


Well how 'bout that. My inner geek has been put to shame. :roll: I gave up after a simple F5. What does adding the "CTRL" part to the front of the F5 do?

Thanks for your help.


Clears the cache so that in this case the browser has to go and refetch the image.

Re: HELP !!!!

Posted: Tue May 05, 2009 11:11 am
by honestjohn
WONDERFUL!!!!

It worked!!!

It worked for the three games I have going in the 'My Games' area, but in the 'Start a Game' area, I can only see the pictures of the games I actually have going. Any suggestions regarding this ??
When I choose any game from the list and try the 'Cont. / F5', the only picture it will show me is the one for 'Classic Shapes'..

Maybe I'll have to do the 'control / F5' for everytime I start a new game ???

Anyway, thanks for the help this far... =D> =D>

Re: HELP !!!!

Posted: Tue May 05, 2009 6:05 pm
by Lucarilover240
been having the same problem. Thanks, chipv.

Re: HELP !!!!

Posted: Tue May 05, 2009 6:34 pm
by Torino Mama
I tried the Control+F5 and I still got a map with just numbers on it. Sure hope we find out what's wrong soon. Thanks

Re: HELP !!!!

Posted: Wed May 06, 2009 11:38 am
by stahrgazer
honestjohn wrote:WONDERFUL!!!!

It worked!!!

It worked for the three games I have going in the 'My Games' area, but in the 'Start a Game' area, I can only see the pictures of the games I actually have going. Any suggestions regarding this ??
When I choose any game from the list and try the 'Cont. / F5', the only picture it will show me is the one for 'Classic Shapes'..

Maybe I'll have to do the 'control / F5' for everytime I start a new game ???

Anyway, thanks for the help this far... =D> =D>



Delete your entire browsing history from your explorer toolbar. If your explorer is Windows Explorer go to Tools: Delete Browsing History. Then perform all three steps, Delete Temporary Files (if you haven't done it in a while this can take a few minutes), Delete Cookies, and Delete History.

Then reboot your entire system. Then log back on and see if everything works better (it should).

Re: HELP !!!!

Posted: Wed May 06, 2009 11:42 am
by chipv
honestjohn wrote:WONDERFUL!!!!

It worked!!!

It worked for the three games I have going in the 'My Games' area, but in the 'Start a Game' area, I can only see the pictures of the games I actually have going. Any suggestions regarding this ??
When I choose any game from the list and try the 'Cont. / F5', the only picture it will show me is the one for 'Classic Shapes'..

Maybe I'll have to do the 'control / F5' for everytime I start a new game ???

Anyway, thanks for the help this far... =D> =D>


No, you can use CTRL + SHIFT + DELETE (Firefox) , and check the Cache checkbox, this will completely clear the cache and you only need to do it once.

But anyway, there will be a "fix" coming shortly if you want to wait.