My understanding of the events is this: something went wrong at the hosting company, and they switched to backup generator, which caused a problem with cooling fans, which made the temperature rise, which cased a filesystem error on our database server's, which caused the data to be corrupted and the database engine to crash. I was out of town and only became aware of this when the hosting company called me hours later, at which point they began to restore the database from a backup which thank-god was taken only about an hour before the site went down.
The game is back up, but over the next hour or so we'll be running additional repair processes on the forum data so some forum functions may not work for the next little while. The Game Logs for archived games need to be repaired - and that takes some time - so they may be missing for several days. Other than that I'm hopeful we'll have everything back up and running normally.
As for missed turns, I just added 12 hours to the round time of each active game. Unfortunately this time extension will not help everyone - if a game has already undergone an "end-of-round check" and someone missed a turn - it's too late and it can't be undone. I've never done this before so I hope there are no side-effects!
If you were in a speed game that was interrupted by the downtime, please open a support ticket from the Help page and we may delete it (reversing the points). All casual games will continue.
I'm really sorry about this. I'll keep you all posted of any developments and I'll be following this up with the hosting company and with myself to see how we can better handle such mishaps in the future.
