Ok thanks i will try that..

In the late evening of Oct 3 (CC Time) one of our core system data tables suffered data loss and could not be recovered.

Unfortunately all data from the period between the backup and the event has been lost, including moves made, games started, chat, private messages and forum posts.

Sincerely ...

I paid premium yesterday and got it, but today my premium is gone. I have the Receipt from paypal, but who should i contact for activating the account again.