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premium

Postby Kaskavel on Sun Aug 31, 2014 8:09 am

So, a friend bought me premium yesterday but it is still not activated. Is this natural or I need to mention this to devs? Thanks.
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Re: premium

Postby spiesr on Sun Aug 31, 2014 9:19 am

For customer support inquiries please open an eticket.
(I don't know how long the processing time normally is.)
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Re: premium

Postby Dukasaur on Sun Aug 31, 2014 11:30 am

Kaskavel wrote:So, a friend bought me premium yesterday but it is still not activated. Is this natural or I need to mention this to devs? Thanks.

If it's via credit card then it should be almost instant, and if it doesn't go through within 20 minutes or so then you should definitely open an eticket.

If it's via paypal it might take a week or so.
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