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membership renewal

Postby NZHostel on Wed May 11, 2011 3:45 pm

My membership recently expired and I did not know till I had been downgraded, would it not make sence to give some notice before it runs out so that people don't run into trouble joining games.

Just a thought. :idea:

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Re: membership renewal

Postby 40kguy on Wed May 11, 2011 4:02 pm

if you go to preemium upgrade, it tells you when it runs out
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Re: membership renewal

Postby ljex on Wed May 11, 2011 4:03 pm

NZHostel wrote:My membership recently expired and I did not know till I had been downgraded, would it not make sence to give some notice before it runs out so that people don't run into trouble joining games.

Just a thought. :idea:

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you get an email before you are going to go back to freemium its something like a week or two before it runs out
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Re: membership renewal

Postby AndyDufresne on Wed May 11, 2011 4:21 pm

An E-mail indeed is sent out, and you can always view expiration on the Upgrade!/Premium Page. However, I think we can do better to alert Premium Members when their membership is running out, either by a PM, a My Games Page Alert, both, something else entirely, etc. I'll see what we can do!


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Re: membership renewal

Postby owenshooter on Fri May 13, 2011 12:47 am

NZHostel wrote:My membership recently expired and I did not know till I had been downgraded, would it not make sence to give some notice before it runs out so that people don't run into trouble joining games. Just a thought. :idea:

nzhostel

oh, you mean like is already done?!! what a wonderful idea!!!...-the black eye roller
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Re: membership renewal

Postby Funkyterrance on Fri May 13, 2011 1:01 am

I never check my regular emails so a pm would make much more sense for me.
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