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Need Recent Tickets List

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Need Recent Tickets List

Postby Renee_W on Thu May 08, 2008 1:13 am

Concise description: Need Recent Tickets List

Specifics:
Currently in order to check the status of a ticket after you submit it you have to record the ticket number manually and enter it in a form to check it. There should be a list of active tickets and tickets closed within say the past week.

This will improve the following aspects of the site:
Allows people to easily check back on the status of a ticket without having to know or remember to write down the ticket number.
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Re: Need Recent Tickets List

Postby yeti_c on Thu May 08, 2008 4:18 am

Renee_W wrote:Concise description: Need Recent Tickets List

Specifics:
Currently in order to check the status of a ticket after you submit it you have to record the ticket number manually and enter it in a form to check it. There should be a list of active tickets and tickets closed within say the past week.

This will improve the following aspects of the site:
Allows people to easily check back on the status of a ticket without having to know or remember to write down the ticket number.


I'm pretty sure that all etickets are emailed back to you - of course if you don't have a valid email address then you should change that.

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Re: Need Recent Tickets List

Postby Renee_W on Thu May 08, 2008 11:23 am

I checked and there was an email which lead me to discover this page.

http://www.conquerclub.com/eticket/view.php

This is what I was suggesting, so the page already exists just need a direct link to it here

http://www.conquerclub.com/eticket/index.php
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Re: Need Recent Tickets List

Postby AndyDufresne on Thu May 08, 2008 11:49 am

Our E-ticket system will hopefully be replaced in the near future with a better, more streamlined, userfriendly interface. Stay tuned until then.


--Andy
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Re: Need Recent Tickets List

Postby yeti_c on Thu May 08, 2008 2:42 pm

Renee_W wrote:I checked and there was an email which lead me to discover this page.

http://www.conquerclub.com/eticket/view.php

This is what I was suggesting, so the page already exists just need a direct link to it here

http://www.conquerclub.com/eticket/index.php


You can get to that from the HELP page...

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Re: Need Recent Tickets List

Postby Herakilla on Thu May 08, 2008 3:15 pm

i remember that you could get around the submit code like a month ago by not putting a number in and just hitting submit. it would then bring up any and all tickets you openned whether they were closed or not and you could even reopen them but thats not how it is anymore.

AndyDufresne wrote:Our E-ticket system will hopefully be replaced in the near future with a better, more streamlined, userfriendly interface. Stay tuned until then.


--Andy


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