Wow the mods have failed

What happened to mods that know how to use personal judgement? I recently sent a request to get feedback removed from that dumb game i played earlier today (and started a thread about) and the mods sent me back an email saying no there not going to remove it. I mean come on! The punk who gave it to me has a MAJORLY negative reputation, was down right abusive in the game chat, and fucking did nothing but attack me all game! So he sends me a negative saying that I complained about it? WTF IS THAT? Shouldnt that fall under trivial, or non factual since the neg also mentioned that i gave up which isnt true? What especially pisses me off is that this guy has been banned from giving feedback b4 because of bs comments. I don't care what the punk honestly thinks, but it seems stupid that i should have to suffer because this bastard felt he had the right to mar my reputation when he was a jackass all game and abusive. It's my opinion that justt because feedback doesnt fall under breaking a specific rigid category, that it should be left. Come on mods am i falling under some crack in the system here?