Premium membership paid
Posted:
Fri Apr 14, 2023 6:21 pmby Helios Slow
Hello, not sure who to contact. I just paid for an upgrade, and I cannot seem to join any games via the game finder. Who do I contact? Thanks guys.
Re: Premium membership paid
Posted:
Fri Apr 14, 2023 9:12 pmby Dukasaur
Helios Slow wrote:Hello, not sure who to contact. I just paid for an upgrade, and I cannot seem to join any games via the game finder. Who do I contact? Thanks guys.
Submit a support ticket.
You can use the HELP button in the top right, or use this link:
https://support.conquerclub.com/
Re: Premium membership paid
Posted:
Fri Apr 14, 2023 9:14 pmby IcePack
Dukasaur wrote:Helios Slow wrote:Hello, not sure who to contact. I just paid for an upgrade, and I cannot seem to join any games via the game finder. Who do I contact? Thanks guys.
Submit a support ticket.
You can use the HELP button in the top right, or use this link:
https://support.conquerclub.com/
To follow up on this - you probably have an email in your three inboxes regarding the multiple accounts and what you should be doing to resolve it.
Re: Premium membership paid
Posted:
Fri Apr 14, 2023 9:26 pmby TeeGee
you also need to pay and rejoin on your previous account, not the new one
so make sure you mention that in the support ticket too and they will transfer the payment from this account to your original one.