Conquer Club

My yearly membership was up June 5 2017. I thought I would buy it now and I did purchase another yearly membership on May 17. Now my membership expires May 17 of 2018. I lost almost a month of membership for some reason. Can anybody explain why this would happen?

Have a look at your account settings and turn the automatic renewal off. I'd hope it would then display as expected. If not, it seems bigWham is cheating people out of money even more than he was already.

Log out and back in then check the expiration date again. If there is still an issue the way to get help for this type of problem is to file an eticket.

Kid Moe wrote:My yearly membership was up June 5 2017. I thought I would buy it now and I did purchase another yearly membership on May 17. Now my membership expires May 17 of 2018. I lost almost a month of membership for some reason. Can anybody explain why this would happen?

it shouldn't and is an easy fix

As advised by CM, go here http://support.conquerclub.com/ and log a ticket, it will be quickly dealt with

TeeGee wrote:

Kid Moe wrote:My yearly membership was up June 5 2017. I thought I would buy it now and I did purchase another yearly membership on May 17. Now my membership expires May 17 of 2018. I lost almost a month of membership for some reason. Can anybody explain why this would happen?

it shouldn't and is an easy fix

As advised by CM, go here http://support.conquerclub.com/ and log a ticket, it will be quickly dealt with

This is unlikely to be a bug affecting only one member, it's more likely faulty logic in the membership renewal process. It shouldn't just be dealt with by fixing it for whoever points it out, it should be fixed in general.

Indeed.

TeeGee wrote:

Kid Moe wrote:My yearly membership was up June 5 2017. I thought I would buy it now and I did purchase another yearly membership on May 17. Now my membership expires May 17 of 2018. I lost almost a month of membership for some reason. Can anybody explain why this would happen?

it shouldn't and is an easy fix

As advised by CM, go here http://support.conquerclub.com/ and log a ticket, it will be quickly dealt with

I logged out and back in, that did not work so I created a ticket.....thanks for the advice guys

Metsfanmax wrote:

TeeGee wrote:

Kid Moe wrote:My yearly membership was up June 5 2017. I thought I would buy it now and I did purchase another yearly membership on May 17. Now my membership expires May 17 of 2018. I lost almost a month of membership for some reason. Can anybody explain why this would happen?

it shouldn't and is an easy fix

As advised by CM, go here http://support.conquerclub.com/ and log a ticket, it will be quickly dealt with

This is unlikely to be a bug affecting only one member, it's more likely faulty logic in the membership renewal process. It shouldn't just be dealt with by fixing it for whoever points it out, it should be fixed in general.

I agree max, and who is to say that won't be done? You are too quick with assumptions.
The only way this can be brought to the attention of BW is through a ticket

TeeGee wrote:

Metsfanmax wrote:

TeeGee wrote:

Kid Moe wrote:My yearly membership was up June 5 2017. I thought I would buy it now and I did purchase another yearly membership on May 17. Now my membership expires May 17 of 2018. I lost almost a month of membership for some reason. Can anybody explain why this would happen?

it shouldn't and is an easy fix

As advised by CM, go here http://support.conquerclub.com/ and log a ticket, it will be quickly dealt with

This is unlikely to be a bug affecting only one member, it's more likely faulty logic in the membership renewal process. It shouldn't just be dealt with by fixing it for whoever points it out, it should be fixed in general.

I agree max, and who is to say that won't be done? You are too quick with assumptions.
The only way this can be brought to the attention of BW is through a ticket

I didn't say it won't be done. I said it should be done.

Well the Account shows that it is good until June 5, 2018 Everybody should be able to sleep well tonight!!

Thanks for the help boys!

It was the help ticket that did it!!

Kid

Metsfanmax wrote:

TeeGee wrote:

Metsfanmax wrote:

TeeGee wrote:

Kid Moe wrote:My yearly membership was up June 5 2017. I thought I would buy it now and I did purchase another yearly membership on May 17. Now my membership expires May 17 of 2018. I lost almost a month of membership for some reason. Can anybody explain why this would happen?

it shouldn't and is an easy fix

As advised by CM, go here http://support.conquerclub.com/ and log a ticket, it will be quickly dealt with

This is unlikely to be a bug affecting only one member, it's more likely faulty logic in the membership renewal process. It shouldn't just be dealt with by fixing it for whoever points it out, it should be fixed in general.

I agree max, and who is to say that won't be done? You are too quick with assumptions.
The only way this can be brought to the attention of BW is through a ticket

I didn't say it won't be done. I said it should be done.

-----That is why you turn Silver first. Then you know yourself when it's time to renew. We don't need subscription scams. Or a new one. Sure Moe found out by looking. How many people look,as with the subscription scam?
----Will the High Command send every member a PM message? So those who did what Moe did to check if there getting short changed. SEEMS TO BE THE ONLY WAY TO ALERT EVERYONE!!!!!!!...But is BW wanting to alert everyone? SEND A PM HIGH COMMAND......Ever watching THE BSR... ConfederateSS.out!(The Blue and Silver Rebellion)...

I almost read the entirety of a Confed post.

iAmCaffeine wrote:I almost read the entirety of a Confed post.

Yeah, I got halfway through it when my eyes spasmed out with the font size changes and I came to my senses

----*.Can/to....*they are/there----You can come to your senses now... ConfederateSS.out!(The Blue and Silver Rebellion)...

Why are you signing off as "The Blue and Silver Rebellion" when you've just renewed your Premium?

iAmCaffeine wrote:Why are you signing off as "The Blue and Silver Rebellion" when you've just renewed your Premium?

---You of all people should know I hate/despise deadbeaters...If I catch one, I deal out frontier justice...I will not deadbeat, even if it means I have to renew gold...To keep fighting in TGW...Also,the freemiums need a gold regular joe(one who prefers public pool games,as to tourneys,clan crap and other type games)(Who the high command kisses ass for,while ignoring the casual player)...The casual player...what C.C. is most made up of...RISK FANS...The basic game of Risk...Without all the crap filled game keys...Settings...The cry babies in tourneys and clan and event games...The regular joes who just like throwing the dice and battling from the get go...Who don't care about make believe trophies,rank or points. Or place on a pathetic over all scoreboard...MAY,THE GODDESS OF "VICTORY",BLESS ALL OUR DICE ROLLS... ConfederateSS.out!(The Blue and Silver Rebellion)... ...F.Y.I...I didn't just renew...My Silver days happen around Robert E.Lee's Birthday...

ConfederateSS wrote:F.Y.I...I didn't just renew...My Silver days happen around Robert E.Lee's Birthday...

So you wrote that entire paragraph for no reason, apparently.

hilarious

King_Herpes wrote: