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stolen account

PostPosted: Sun Jun 03, 2007 2:17 pm
by Cachulo2
ok i will open it again since i got no news on my complain.
the account Cachulo was stolen from me. To do that, they hacked my emai account in Hotmail, called DeNiro_22@hotmail, changing the password and the secret question. i´ve already gave details about my account and about my billing address when i bought the game last month. Besides, u must be able to see that the account Cachulo changed its IP adresses. i´ve already told where i used my account, that i´m form Portugal and u must be able to see that the new guy using the account is not from Portugal. We changed the flag of the profile too, to the United States one. I´me very disapointed with the game, that happened friday and i dont have my account back. and i payed the game, i´ve all reasons to complain!

PostPosted: Sun Jun 03, 2007 2:23 pm
by oVo
Give it a little time to resolve and hope this gets sorted out in your favor
and the hacker gets their just reward.

PostPosted: Sun Jun 03, 2007 3:29 pm
by AndyDufresne
1. It may take more than 1 day to verify everything after investigation.

2. As I told you, this is a 'Contact' matter or a 'PM' matter, not a public message board matter.


--Andy