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Did the site just crash?

PostPosted: Wed Nov 03, 2010 2:11 am
by Romney Ram
I was part way through a turn, and when I refreashed the screen, I got some message about the continuim transmitter failing.

Was it just me, or is there somewhere we can see records of the site going down? It's not a huge deal, (at worst it will cost me an internet game) but I'd like to know whats happening when these things happen.

Re: Did the site just crash?

PostPosted: Wed Nov 03, 2010 2:35 am
by TheForgivenOne
Romney Ram wrote:I was part way through a turn, and when I refreashed the screen, I got some message about the continuim transmitter failing.

Was it just me, or is there somewhere we can see records of the site going down? It's not a huge deal, (at worst it will cost me an internet game) but I'd like to know whats happening when these things happen.


Yes, from my knowledge, the server had a bit of a hiccup

Re: Did the site just crash?

PostPosted: Wed Nov 03, 2010 9:08 am
by Vitamin Water
So what happens to those of us who were on the verge of winning a speed game, but ultimately lost due to this website issue?

Re: Did the site just crash?

PostPosted: Wed Nov 03, 2010 9:35 am
by AndyDufresne
Vitamin Water wrote:So what happens to those of us who were on the verge of winning a speed game, but ultimately lost due to this website issue?


Ahoy Vitamin Water,

For unexpected issues, unfortunately there may not be much we can do. You can fill out an e-ticket to the Technical Dept. and see if anything can be done:
http://www.conquerclub.com/eticket/index.php#openticket

Our webmaster is taking a look at what happened and shoring up some of our back-end performance configurations.


--Andy

Re: Did the site just crash?

PostPosted: Wed Nov 03, 2010 6:24 pm
by Vitamin Water
Thanks. I'm not worried about going back and redoing it at this point. Hopefully I can just ask if I can have the game not count on my score.