WHY IS MY PAYMENT GETTING DECLINED

by **prisonbreak** on Thu Dec 20, 2007 1:08 am

This is really starting to fuckin piss me off...

Im writing in all the right information... and its declining my fricken payment.

HELP.. why the hell is it doing this?

by **wicked** on Thu Dec 20, 2007 1:11 am

Are you using Visa, MC, or a debit card of either of those? What message are you getting?

by **prisonbreak** on Thu Dec 20, 2007 1:12 am

Mastercard...

I would give you exactly what it's saying but it might give out my credit card information

by **Twill** on Thu Dec 20, 2007 1:14 am

prisonbreak, can you submit a ticket so that we can work through it?

Lack is the only one who has access to the stuff that can fix any problem you might have.

Sorry you're having trouble paying, we'll get it sorted as soon as we figure out the problem.

Twill

by **prisonbreak** on Thu Dec 20, 2007 1:20 am

I submitted it, although i'm not exactly sure if I sent it in the right section.

How long will I recieve guidance?

I don't think it was because I typed in my information wrong, because it wouldve told me where I did...

by **wicked** on Thu Dec 20, 2007 1:24 am

Lack's probably gone for the night, but he'll see it first thing in the morning and get back to you. Did you doublecheck to see if the funds were available?

by **prisonbreak** on Thu Dec 20, 2007 1:26 am

Should be...

by **Stymie** on Thu Dec 20, 2007 9:00 am

I am also having problems.
A couple of days I could not get my credit card to work either. Yes, I have money on my account.
So I thought I would wait a couple of days.
Now when I click on premium membership I get this warning telling me about the certificate may not be from CC. What do I need to do? Please any help would be very much appreciated.... I miss my premium.

by **wicked** on Thu Dec 20, 2007 9:21 am

You need to click through and allow the certificate.

by **lackattack** on Thu Dec 20, 2007 9:28 am

I'm responding to your ticket.

To anyone else reading this... if you have problems with the credit card try using PayPal instead. They take credit cards too and you don't need to open an account.

by **Stymie** on Thu Dec 20, 2007 11:16 am

Oh yes, I got mine to finally work. So happy, I can play more games. Thanks everyone for your help. I appreciate it very much.

by **prisonbreak** on Thu Dec 20, 2007 4:37 pm

Tried Paypal still doesnt work.

I know I got all my info right and the CVC.. the only reason it wasnt right before, because I was trying different things.

I've been trying to get this Premium for a whole week, this is frusterating with these four games nothing happening.

by **Stymie** on Thu Dec 20, 2007 5:57 pm

When you try to pay with paypal, does it keep going to a screen telling you to try again or go back to paypal home page?

by **prisonbreak** on Thu Dec 20, 2007 6:26 pm

Stymie wrote:When you try to pay with paypal, does it keep going to a screen telling you to try again or go back to paypal home page?

Yes thats exactly what it says.

by **Stymie** on Thu Dec 20, 2007 6:30 pm

I closed my account on paypal and then I was able to pay for it by using my Visa card.

by **prisonbreak** on Fri Dec 21, 2007 5:37 pm

Lackattack or anyone find out what it is thats keeping me from buying a Premium?

by **Stymie** on Fri Dec 21, 2007 6:48 pm

Is your pay pal account verified?

by **prisonbreak** on Fri Dec 21, 2007 7:02 pm

I've used the plain Credit Card option as well as the Premium Gift Certificate and Paypall they all don't work...

by **wicked** on Fri Dec 21, 2007 7:04 pm

Try a different card? Check your balance/limit? Clear your cache?

by **Stymie** on Fri Dec 21, 2007 7:12 pm

Prisonbreak, I had the same problems and the only way I could get it to work was to cancel my pay pal. I had no money or any kind of transaction on my pay pal account so it was no big deal for me. Sorry, I could not be more help to you.

WHY IS MY PAYMENT GETTING DECLINED

WHY IS MY PAYMENT GETTING DECLINED

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