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If you can't get in Live Chat

Posted:
Mon Mar 24, 2008 7:15 pm
by wicked
To get into chat....
If it's just loading, loading, loading, clear your cache. See how to do that here:
viewtopic.php?t=40834If you get a white screen, click the little world icon on the bottom to connect.
Everyone gets dumped into Callouts now. To access Social, type /join Social (case-sensitive), hit Enter, retype /join Social.
Sorry for the inconvenience. Hopefully it'll be fixed soon.

Posted:
Tue Mar 25, 2008 11:58 am
by wicked
If you're having any problems with chat at all, like can't get into a room, or it puts you in a blank room or only callouts at first, then clear your cache as well (and close/reopen the browser window).
There's a current known issue with closing windows (you leave the room, but the tab won't close). Lack is working on this.

Posted:
Tue Mar 25, 2008 12:31 pm
by Kaplowitz
I think you should post it here wicked and change the title.
http://www.conquerclub.com/forum/viewtopic.php?t=38538
Maybe you could make a thread for generic bugs that people seem to have.

Posted:
Tue Mar 25, 2008 12:34 pm
by wicked
But chat has nothing to do with maps or plugins and this is a temporary issue related to some work done on it yesterday.
Thanks for trying to help though.

Posted:
Tue Mar 25, 2008 12:35 pm
by Kaplowitz
o, didnt know it was temporary.
Ill actually read the post next time.

Posted:
Wed Mar 26, 2008 6:47 am
by lackattack
Bump!
Re: If you can't get in Live Chat

Posted:
Thu Mar 27, 2008 2:32 am
by rebelman
there is still difficulty with this even with a cleared cache it can take a considerably legth of time for your view to go from white to live even though you are already in chat
Re: If you can't get in Live Chat

Posted:
Thu Mar 27, 2008 5:33 pm
by rebelman
rebelman wrote:there is still difficulty with this even with a cleared cache it can take a considerably legth of time for your view to go from white to live even though you are already in chat
i have cleared my cache 3 times logged in and out yet my chat is like radio - sound but no picture

Re: If you can't get in Live Chat

Posted:
Thu Mar 27, 2008 6:19 pm
by wicked
hit the connect button at the bottom... the "world" icon.
Re:

Posted:
Thu Mar 27, 2008 6:21 pm
by oggiss
lackattack wrote:Bump!
OMG spampost

Bug: Cant access live chat [temp workaround]

Posted:
Fri Mar 28, 2008 11:25 am
by Herakilla
Concise description:
I cant access live chat
Specifics:
i click on the live chat link on the left and it goes to the page and shows that box that says "Chat loading ... Please wait" but doesnt do anything after that
i am using firefox with the latest BOB and clickable maps
Re: Bug: Cant access live chat

Posted:
Fri Mar 28, 2008 11:29 am
by Herakilla
ahh fixed! a lil talk with clapper gave me the means
clear your private data and restart firefox
Re: Bug: Cant access live chat [fixed]

Posted:
Fri Mar 28, 2008 12:43 pm
by nagerous
I'm still having issues unfortunately. When I cleared my private data all it did was remove a load of links to websites, which I can't now remember their addresses and still can't get in live chat (just get a blank screen).
Re: Bug: Cant access live chat [fixed]

Posted:
Fri Mar 28, 2008 1:16 pm
by wicked
To get into chat....
If it's just loading, loading, loading, clear your cache.
If you get a white screen, click the little world icon on the bottom to connect.
Everyone gets dumped into Callouts now. To access Social, type /join Social (case-sensitive), hit Enter, retype /join Social.
Sorry for the inconvenience. Hopefully it'll be fixed soon.
Re: Bug: Cant access live chat [fixed]

Posted:
Fri Mar 28, 2008 1:22 pm
by nagerous
Thanks wicked, pressing the world icon sorted out the problem.