Reverse the immediate banning of multi's

[Bruceswar]

There is an appeals process.

That's laughable-- there's no appeal process. You're appealing to the person that handed down the verdict or to someone that can't reverse the verdict.

I do have to agree here. The Appeal process here is totally lame. Just my thoughts.

[neanderpaul14]

Ummmmm....only 2 games finished and he's posting in here in favor of multis????

Can we get an IP check on this clown please???

[the yorkist]

What would you guys suggest for some additional FAQ items to go along with the ones we currently have about playing from the same computer with a family?


--Andy

In retrospect, what i should have done is contacted a multihunter and explained the situation before we got banned.

At the time though, of course, I didn't even know what a multihunter was, let alone how to contact one.

I did check the rules and was aware of the no multi rule, its impossible to register without knowing. So being a reasonably intelligent guy, I realised that my wife and i playing from the same computer could be construed as being a multi, I sought further advice. I asked in live chat and was assured it was ok, but to be safe i checked the faqs and found that it was clearly ok.

13. Can more than one person play from the same computer?

The short answer is yes. Our Multi Hunters are pretty good at distinguishing roommates & family members from people with multiple accounts. However, some members prefer playing only in team games with people from the same computer to avoid accusations of cheating.

I would suggest this faq is changed so that the part i have highlighted is changed to "but unless you are buying premium for both accounts you should seek prior approval from <insert names of multi hunters>

[Thezzaruz]

What would you guys suggest for some additional FAQ items to go along with the ones we currently have about playing from the same computer with a family?


--Andy

Well something that states that their situation needs special care instead of the current one that says it's all OK when it clearly isn't would be a good start. I don't remember the sign-up process but wouldn't it be possible to add some info there too?

[AAFitz]

What would you guys suggest for some additional FAQ items to go along with the ones we currently have about playing from the same computer with a family?


--Andy

Possibly the easiest would be to register.... Now...without a doubt this would be somewhat easy to fake, and I hardly suggest that the hunters ignore all family multis, but i think in a case like this, where they were stumbled on as two accounts on the same IP, the hunter could have checked the info and known to research it...

The other option would be to check with the suspected multis first before banning.

Unfortunately, I know both of these would take time. I think perhaps the registry would be easier, because it would be a list stored somewhere that the hunters could access on their own time....AND could even investigate it if they got bored, or had the time to do so.

The underlying problem here, is that it is easy enough to fake being a family member, brother, wife, or kid. I think the most suspicious ones are always the siblings of course...especially brothers...simply because its just more likely for a younger male to cheat with two accounts, and a fake brother would be the easiest way to fake the other account.

I do think the extra time that is put into these accounts is worth it though, because there are a lot of father/son, husband/wife, brother/brother teams on CC that contribute and CC would not be the same without them. My significant other doesnt play here any more, but its still nice that she can beg me to come play with her with a pm, and now, from her IPhone

Ok... I digress... I think perhaps the proactive register makes the most sense. The info can be stored. The obvious legit ones can be marked and ignored....the obvious multis can be busted... and the suspicious ones can be reviewed, as often as necessary.

It without a doubt is not fair that non cheaters are busted from time to time...but we all have to remember, that its the cheaters that have caused this problem...not those who work hard to stop it. They are casualties of war, and most of us know the hunters well enough to know they dont make these busts lightly...and know they feel very bad when a mistake does occur.

Evil Semp himself understands this situation as well as anyone I think. I think its great that he is on the hunting team if not for this reason alone.

It does seem as though in an effort to stop multis though, the new rule of dumping them out of games, has actually given them more power to mess with non cheaters of the site though by getting non cheaters dumped out of games...allowing for it to happen by accident at times....and by joining games as a teammate, and sabotaging the team game...though this will always be possible, so its irrelevant whether they get bumped or not.

I think the immediate bumping is a great deterrent though. But clearly it needs some refining.

[AAFitz]

YOU JUST ADMITTED THAT YOU ARE A CHEAT!!!!

Players, who multi in order to get round the 4 game rule are not cheaters, at least not in game, provided they do not play 2 or more accounts in the same game in order to improve their chances of winning. When accused you should always be given a chance to prove your innocense before being punished.

you are a multi, you are the reason the rules are the way they are. you just admitted that you have 2 accounts to get around only having 4 games at a time. i hope they ban you again. it isn't smart to come to the forums and admit that you are cheating, while declaring that somehow you are not cheating, despite breaking the rules!!! someone lock this thread and throw this guy and his "wife" out of CC again...-0

Owen seriously... I know you retracted this in the following post...but maybe you can just delete this one

As you saw, he was clearly saying what the worst would happen, even IF he was actually cheating.

[AAFitz]

There is an appeals process.

That's laughable-- there's no appeal process. You're appealing to the person that handed down the verdict or to someone that can't reverse the verdict.

I do have to agree here. The Appeal process here is totally lame. Just my thoughts.

Actually, its these comments that are laughable.

Many non multis have been restored by the appeals process... Its just that before the auto-dumping, they were not public cases, so they went unnoticed.

All of the hunters try really hard not to make a mistake in the first place.... the overall main complaint has always been that they are too lenient, not too strict...so you cant have it both ways and say they dont do enough not to stop multis, and then accuse them of not being fair in the appeals process.

Its an impossible job, where there is often no real proof either way in the tough cases. There is also not enough time in the day to investigate every single one as if a life was held in the balance. If you need proof of this, just go through the Cheating and Abuse cases, and really try to difinitively decide for sure if someone is guilty or not. Often it is possible, but more often, it really takes some serious contemplation to figure out the case, and if the other person is smart enough, they could easily even then fool the system when it comes to family members.

Its nice and easy to throw an off-the-cuff comment out there like this, without actually thinking about it...but that doesnt make it helpful, or correct. To the experienced players....it actually seems quite laughable.

[the yorkist]

I would have to agree with AAfitz, after all it was the appeals process that got me back in the game.

I wonder what is the protocol for banning players from the same ip, is it automatic when 2 players join together on the same ip or does it go on discretion of the hunters, perhaps swayed by logins that are close together?

If I was banned for the latter then it probably isn't so bad, as I can see how it can look suspicious, if the former than the faqs need changing urgently to warn would be families looking to play together that they will be banned.

Anyway, I have said my piece now, so will retire gracefully from this discussion, I'd just like to thank everybody for listening and contributing

[RADAGA]

http://www.conquerclub.com/player.php?mode=find&submit=Search&p1=KLOBBER&p2=KLOBBER2

And yet Klobber is still a member...

[Queen_Herpes]

What would you guys suggest for some additional FAQ items to go along with the ones we currently have about playing from the same computer with a family?


--Andy

Change the whole process. I'm glad I found someone else who had the exact same thing happen to them. ConquerClub is punishing players who are doing nothing wrong. You have a problem with player retention and yet your modus operandi is to shoot first and ask questions later. To be honest, you guys never asked any questions of me and my husband. We had to come to YOU. Our games were already cancelled and automatic wins were given to our opponents by the time we received a response from you. At that, it took several etickets to get a response that was more than "you broke the rules." In fact, at least one of our etickets was deleted by your staff without any response!

Why would anyone come back when you are doing this? Why are you doing this? This is so ridiculous. What would happen if a whole dormfull of students at one of the big Universities in the USA was to suddenly join Conquerclub? They'd all be coming in from the same IP. Why would you do this to families?

I understand that you have cheaters, but to pubish every player who plays from the same IP as another player is LUDICROUS.

[Woodruff]

Why is this so hard to understand.

If 2 or more players join from the same ip more or less together, then first check to see if they have joined the same game(s) - if they have then kick them immediately, if not then they should be allowed to continue playing the games that have started. Remember if only 1 of the slots is taken by a suspected multi, then he is at no advantage against the other players.

It's not hard to understand. However, players will also create multis just so they can get around the 4-game limit imposed by being a freemium. They don't play with their other multis and yet, they are still cheating...they're cheating the site in entirety.

[Queen_Herpes]

Why is this so hard to understand.

If 2 or more players join from the same ip more or less together, then first check to see if they have joined the same game(s) - if they have then kick them immediately, if not then they should be allowed to continue playing the games that have started. Remember if only 1 of the slots is taken by a suspected multi, then he is at no advantage against the other players.

It's not hard to understand. However, players will also create multis just so they can get around the 4-game limit imposed by being a freemium. They don't play with their other multis and yet, they are still cheating...they're cheating the site in entirety.

the point that "the yorkist" and I are making is that the immediate ban of multis is ridiculous considering the non-multis who are and have been banned unfairly. "the yorkist" is one, I, "Queen Herpes" am another, my husband and his wife were also banned. I'm just glad that I found someone else who had this happen to them. Are there others out there? If so, please contribute to changing CC so that suspected multis are not immediately banned before being offered an opportunity to prove otherwise.

[Queen_Herpes]

to the yorkist and others in our situation, I submitted a ticket and was able to get the ban on playing together removed. It appears that if you havea clean record and enough time has passed, they will allow you to play together again...good luck...

and to all other families banned, I hope you get a chance to read this thread.

to the admin, you need to adjust how quickly you let the hammer fall.

[AndyDufresne]

I think our process, with the various appeals we have in place, works quite well. We certainly help more than we hurt.


--Andy

[shanksdigs]

I think our process, with the various appeals we have in place, works quite well. We certainly help more than we hurt.


--Andy

sowhats said to those you hurt?

[neanderpaul14]

the point that "the yorkist" and I are making is that the immediate ban of multis is ridiculous considering the non-multis who are and have been banned unfairly. "the yorkist" is one, I, "Queen Herpes" am another, my husband and his wife were also banned. I'm just glad that I found someone else who had this happen to them. Are there others out there? If so, please contribute to changing CC so that suspected multis are not immediately banned before being offered an opportunity to prove otherwise.

So are you saying your husband has 2 wives??

[Queen_Herpes]

the point that "the yorkist" and I are making is that the immediate ban of multis is ridiculous considering the non-multis who are and have been banned unfairly. "the yorkist" is one, I, "Queen Herpes" am another, my husband and his wife were also banned. I'm just glad that I found someone else who had this happen to them. Are there others out there? If so, please contribute to changing CC so that suspected multis are not immediately banned before being offered an opportunity to prove otherwise.

So are you saying your husband has 2 wives??

Lol, that does sound hilarious. "My husband and the yorkist's wife"

Though it would be kind of fun if I had another wife to help me push around my husband.